nAble Health

Messaging in this app and on the browser is antiquated. It shows a series of messages rather than threads, like the early 2000s text message applications. Sign in is very frustrating, especially when using a password manager since the name of the app is not the same as the name of the application maker. The app frequently signs me in and out.

This app is fine so long as you’re logged in & looking at it. I never get a notification (despite having push notifications turned on) unless I have or am in the app already. It’s ridiculous & therefore useless bc then I have to check the app for critical info updates anyway. There’s zero reason for it to be so inefficient. I rarely can find what I’m looking for. There should be SMS text notifications sent during every single notification that happens in the app as well, but that doesn’t happen. I cannot wait to not have to use this & have to depend on this thing. FIX YOUR PUSH NOTIFICATIONS. What a useless app. The whole point of push notifications being on is that it is supposed to show up & alert me when I have messages. NEVER ONCE has this happened unless I am INSIDE the app. Absolutely useless. I hate this. It’s caused me errors in our treatment cycles bc your tech says it’s going to do things that it doesn’t do. Do better. Do basic parts of your offering.

That’s the highest praise I can give it. Regularly freezes, face recognition only works some of the time and often all face recognition capabilities on my phone stop working after using this app and only work again after restarting. Messages intermittently go through; make sure you get a “your message has been sent” screen before going back to the main messages list. Notifications are not very customizable, I have to wait until I get an email notification to know that I have a new message. There has to be a better option out there than this.