App Profile: Ashghal 24/7

Ashghal Customers will have the ability to apply for the most of Ashghal provided services to the public at their fingertips with Ashghal 24/7 app with optimum number of steps in easy way . They can also navigate to get all Ashghal provided services information along with required documents to submit.

App features:

• Register to Ashghal app to apply for e-services
• Continue as a guest to navigate the app without registration
• Language Selection (English / Arabic)
• List of e-services Ashghal registered customers can apply:
• Enquire
• Suggest
• Complain
• Plot Demarcation
• House Connection
• Grease Trap Permit
• Treated Sewage Effluent (TSE) Tankering Permit
• NOC for Ashghal Damaged Assets
• Directional Signage Request
• Street light Installation Request
• Practical Completion Certificate
• Removal/Relocation of street light
• Retrieve previous requests to follow up on service requests status
• Subscription to Ashghal road announcements notification
• Select the preferred way of communication (SMS/Email)

• Navigate Our Services to get info about:
• Individual related services categorized by Ashghal main departments
• Company related services categorized by Ashghal main departments
• Government related services categorized by Ashghal main departments

• Road Announcements to updates about the road announcements of roads in Qatar
• Alert us to inform Ashghal of something citizens need to bring to our attention, i.e. a hazard on the road that may cause injury or danger to others

• Navigate Ashghal Projects to get info about:
• Key Infrastructure Programs
• Featured Projects
• Roads
• Drainage
• Building

• Navigate Tenders to get info about:
• Open Tenders
• Open Pre-qualifications
• Participation Terms

• FAQ’s to display the most frequent questions and their answers

• About Ashghal is an informative page about Ashghal establishment, responsibilities towards Qatar community, and key strategic themes

• Navigate Media Hub to get info about:
• Photo Gallery
• Video Gallery
• Press Release (News)

• Contact us through the different communication and social media channels: phone, email, Facebook, Twitter, Instagram, Linked in, and YouTube
• Map to locate Ashghal customer service locations
• Favorites to allow Ashghal customers to select their preferred e-services and functions frequently used in one place at their fingertips
• Customers can edit their profile details at any point of time"