AppRank

Reviews: What People Think About OneTwoTrip Flights and Hotels

F77

Rating: 1/5

No response from customer service! Lost cheap ticket fare because of them! DO NOT USE them unless you are ready to loose money. Tried to change my ticket 4 days now and zero answers from the customer service. Called their desk, wrote to their chat and their answer was “your request to change ticket is in queue and will be processed when time comes”. Meanwhile I lost the cheap fare. They don’t understand the fact that longer they process the request, more money customer looses as fares get more expensive day by day. And I am so called VIP premium customer. Stoped using them and switched to another agency. Wishing you the same!

Reptile902

Rating: 1/5

Tried to make a airline ticket reservation just now and the app wouldn’t let the calendar to show the whole month of September, only first two days. When on the search result page one can go to as far as September 8, 2023, but after that it suggest to choose dates and the calendar hides all but first two days again. Has to get addressed asap, I’m sure you’re losing some business because of this glitch. Update: customer support responded to my inquiry but I couldn’t sign in into the chat, the app was “waiting for network”… have no idea what it means. So far - can’t even see what they wrote back

Yo_soy_edgar

Rating: 1/5

I bought tickets and decided to change the dates and you can’t even get a hold of them, they don’t answer the phone, their excuse is that many people call, I tried calling 3 days in a row and only operator answers and when I text them through the app, it’s a bot that answers, I even emailed them and they said they will get back to me in 24 hours and never did. You will NEVER speak to a live representative! They do this on purpose so they don’t refund you your money.

About OneTwoTrip Flights and Hotels

OneTwoTrip – all flights and hotels in one app!

Now in your pocket:

FLIGHTS
The best deals on flights from more than 800 airlines. All classes of travel are available: Economy, Premium Economy, Business. Nonstop flights and flights with comfortable connections are on top of the search results. Age of aircraft, legroom and flight delay and cancellation statistics are available for every flight.

HOTELS
Great deals on more than 1,200,000 hotels worldwide. Use filters to find your ideal accommodation: filter hotels by price, star rating, guest review score or payment option. You can also view hotel locations on the map.

BONUS POINTS
By booking via our Mobile App, you earn more Bonus Points than by booking via the website: 5% of the hotel price back in rewards. 1 Bonus Point = $1. You can pay up to 100% of a hotel price using your Bonus Points.

CUSTOMER PROFILE
A convenient customer profile is available both on the App and desktop version. You can save traveler details to facilitate your future bookings.

Traveling with OneTwoTrip is easy and rewarding!

File size: 332958720

Launched countries: RUUSBYUAUZGBFILTEELV

Minimum OS version: 15.0

Release Date: 1463670255000

Published by OneTwoTrip Travel Agency LLP

Website url: http://www.onetwotrip.com

Publisher country: Russia

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