App Profile: Cumberland County FCU

SarahFThompson

Rating: 2/5

Wow. The mobile check deposit feature is TERRIBLE! I’ve used other apps for other banks and they were seamless and easy. Sign check. Take a photo of the front. Take a photo of the back. Select account. DONE! Not this app. Sign, spin around 3 times, make sure you find your account number because the mobile app you logged into has no idea, click your red slippers together and voila! Modernize.

Urbanwild

Rating: 1/5

Yeah, I’d put this app as looking and functioning at a level 6 years old: lots of conflicting styles and colors, dated functionality, small-timey in every way. The developer has apparently serviced a dozen or more financial institutions, yet the execution of this app (and the web site!) seem to suggest it all started with a conversation that said “You need an app done? My brother in law knows a mechanic who does it in his spare time!” Razzing aside...bad need of an update. In a day of Face ID or print recognition, there’s no reason for a sleepy, stagnant online customer service experience...unless you don’t care, of course.

stunzeed710

Rating: 2/5

Your app really doesn’t offer a lot of information whatsoever it gives you the bare minimum of instructions on how to do things, it’s glitchy as all hell, and like i said in the beginning the app doesn’t give enough information about certain things!