Mears Taxi

I had heard that Mears taxi service was a good service. I downloaded the app because it seemed more convenient. When I went to reserve a taxi once I got to the airport, it said it wasn’t able to make the request. Later on my trip, I tried to request a taxi using the app to take me from one hotel to another, but I never got a taxi. The only reason I was able to get back to my hotel was that a taxi showed up for someone else and was able to take me. The worst thing was I had made a pre booking for a taxi to take me to the airport and I had made this booking about a week in advance. It showed up in the app as a pre booking but after 10 minutes of waiting I decided to call to ask where my taxi was. The customer service rep then told me the app doesn’t do pre-bookings and that this booking was never in their system. She then said they would send another taxi to get me. Luckily I still had plenty of time before my flight but if I had reserved it for later, I would’ve had other issues. The driver was fine and I was able to get where I was going quickly all 3 times but the app and the service not related to the drivers, was terrible.

Haven’t used the app yet but the taxi service is wonderful!! Mohamed have us his card with his number and told us to call him directly and he’ll pick us up whenever we want! The night before we decided to take the free shuttle that went back and forth to our hotel from Disney. We ended up waiting two hours after the park closed to be picked up. So the next night we got a taxi from them and we were home in less than 10 mins! Very impressed with Mohammed for giving us his number and being so pleasant the whole time!