South Bend Tribune

Please put the old e-edition back up. This version does not suit our needs. With delivery of actual newspaper being inconsistent the e-edition was nice. We’ve been subscribers of the South Bend tribune for close to 40 and if things don’t improve will probably have to cancel our subscription. Thank you Roger McKinney Note: our star rating would be no stars

My favorite feature of the previous app was the “e-edition” feature. In fact, it was the ONLY part of the app I used. With the e-edition I had the same experience of reading my daily local paper plus the ability to change type size and increase lighting. I eliminated the frequent frustration of late morning papers. Very, very disappointed in both the change and the lack of warning regarding the change. There is value in reading the paper cover-to-cover and in the details which can be provided in articles that length. If you want the mobile version to be easier for phone reading, fine, but keep the ability to CHOOSE the e-edition.

I have been a long time tribune customer ever since living here at this address and all of these last two years I have had nothing but the most rotten experience ever just about every single day I have to call and complain that I didn’t get my paper I have my payment taken out every month by E pay well as of this Wednesday I am all done no more I am tired of doing nothing but complain about this carrier and nobody and I mean nobody listens to me I am not going to put with it anymore I have a paper tube and he threw it every where I had gotten wet papers and lots of missed ones too and too many to count your customer service reps they don’t care about anything either so I am done with this and if I ever am asked if I would like to get the paper my response is NO so that’s it for me I am done...... 😡😡😡😡😡😡