SolarSquare App

⭐ 1 Star – Very Disappointing Experience with SolarSquare I booked my solar system with SolarSquare based on the commitments made by their sales executive. At the time of booking, the executive specifically told me that he would provide me a reference/referral bonus from his side. After completing the booking, I have been following up with him for the promised bonus for many days. Unfortunately, he is now not answering my calls and is not responding to my WhatsApp messages either. The most disappointing part is that the commitment was made at the time of booking, but once the booking was completed, there has been no proper response or accountability. I understand that there may be terms and conditions for any referral benefit, but if a commitment is made by a company representative, the customer deserves a clear response and proper communication. This experience has seriously affected my trust in SolarSquare. I expected better professionalism and customer support from a company dealing with such a major investment. I request SolarSquare management to look into this matter and ensure that customers are not left without a response after making a booking. Very disappointed with the communication and commitment handling. I Never suggest to my friends and colleagues to get the services.

I rarely write negative reviews, but my experience with this company has been extremely disappointing. I paid approximately ₹3.5 lakh upfront after being assured that my solar plant would be installed and activated within 20–25 days. Instead, it took nearly 60 days, and that too only after repeated follow-ups, countless phone calls, and constant reminders from my side. The biggest disappointment was the customer support. Every time I called, I was transferred from one person to another. No one seemed to have ownership of my case. The staff were often unaware of basic details such as my registered name, plant location, or the current status of my installation. I had to explain my case from the beginning every single time. There was no proactive communication, no accountability, and every delay was blamed on someone else. As a customer who had already paid the full amount in advance, I expected professionalism and timely service. Instead, I received excuses, poor coordination, and complete disregard for customer experience. The product may eventually get installed, but the journey from payment to installation was frustrating and mentally exhausting. Based on my experience, I cannot recommend this company unless it significantly improves its customer service, communication, and commitment to timelines. I sincerely hope this review reaches the senior leadership. I would appreciate it if someone from the company’s management contacts me to understand what went wrong and takes genuine customer feedback. The current service standards are simply unacceptable.

Good installation process ,, hope for further same coordination thank you