MOONDROP GLOBAL

These are hands down the worst earphones I have ever used. They are so terrible that I have resorted to using a cheap pair of wired headphones for the time being. They are poorly designed, making it difficult to properly store the earbuds in the case. Even when not in use, they automatically connect to my smartphone, forcing me to turn off Bluetooth on my phone every time. The touch sensitivity is far too high; they react on their own even without being touched. The app is also extremely unstable, resetting my settings every time I use it. Customer service is completely ineffective.

I recently bought the wuthering waves x moondrop earbuds collab as I love the game and wanted to support the Collab and I was excited to get earbuds, but I did not know that you needed the app to control them so I got the app on my iPhone as that’s the only phone I have and the app doesn’t work for anything

Nothing but headaches. The official app on the website is not available in the US. (I have guesses as to why. 🎃) This will not connect to my headphones. Which arrived “split” so that audio only played out of one earbud at a time. Figuring out how to do a factory restore took all day. Though I’m still not even sure it worked. However, both earbuds are now rejoined as a single unit, playing simultaneously, and don’t have separate listings in my bluetooth settings anymore. Idk what exactly this app is, if it’s a stop-gap so that US-based consumers have access to the device settings, or an outdated app, or some kind of fake out. No clue. Regardless, I’m tired and even more frustrated now.