SmartTransyt

On a recent trip, the bus was extremely overcrowded to the point where passengers were being pushed against each other. The environment inside was very stuffy and uncomfortable, making the journey quite unpleasant. At one point, my foot was nearly squished due to the lack of space and excessive number of passengers on board. This situation raises serious concerns about passenger safety and comfort. Overcrowding not only creates discomfort but also increases the risk of injury and makes it difficult for passengers to move or maintain balance. I kindly urge you to address this issue by ensuring that buses are not overloaded beyond safe capacity and that proper ventilation is maintained at all times. Improving these conditions will greatly enhance the safety and overall experience of your passengers. I hope this matter will be taken seriously and resolved promptly.