Knots Out

At the end of level 5, I’m given a red box but all my red threads are gone and all I have left are orange. I can’t use a VIP box to clear them and it seems the level is un-passable. On top of this, Apple Pencil does not work with this app. I can use it to turn, but not to tap. I would like to continue playing this game, please fix!!

I’m on level 23 and the puzzles are repeating! Level 23 is the car with the luggage on top. I’ve already done the car with the luggage on top. And now two times when I’m getting somewhere in the game and I need an extra box I tap on it to watch a video and nothing happens. At first I thought it was well maybe they don’t have an ad to run. But then I go back into the game and I tap on anything, including trying to get the yarn, and nothing happens. I have to force quit the game and restart it and then guess what? I’m back at the beginning of the game and all of my progress is gone. This has happened twice. It happened three games before the car with the luggage and now it’s happening on the car with the luggage. I’m done and I’m over this. It was really a fun game until it wasn’t. Deleting. 😡😔

What’s with the extra orange box on level 6? I’ve tried everything to get rid of it. Not unlocking extra boxes, doing my best to solve with just two even though the colors are all messed up. How is any one supposed to get past this level? I enjoyed the game up until now. And unfortunately will be deleting due to the inability to continuing to play.