MySafeRide - Manage your rides

For a company that hired someone to make this App they did a poor job considering it has to take you out of the app into a browser to login to your insurance (bcbs nc) which is can’t even acknowledge because its not within the app itself, so you never get to login, and never get to use the app, and never get the medical rides you need. Apps like this should not have issues like this. and support is not much help. probably going to have to write a letter to corporate. providing a medical service to consumers and it doesn’t work violates a few laws. just say. apps like this are strict for a reason and the app works and behaves like it was made casually.

I enjoy using this app for all of my medical appointments, but I have one MAJOR issue with it, it doesn't allow me any information on my driver while tracking my pickup and drop offs (just their location and approximate pick up time)... Since you've incorporated tracking directly in your app this should be fixed for safety purposes! It does not allow me to see who I'm being picked up by as far as the my drivers name, make, model and color of their vehicle that I'm to be transported in! This is a MAJOR safety flaw! If you guys can't fix this issue, please take the tracking out of your app and let Uber and Lyft handle that part!!! I don't feel comfortable or safe not knowing this information and try to figure out which car that's pulling up is actually my ride!! Please fix this MAJOR safely problem/issue...