App Profile: CCU Mobile

Kayak333

Rating: 5/5

This was easy to install and walk through the set up. I love the added security!

Middleton neighbor

Rating: 1/5

Tom and I have had accounts at CCU for decades. Now, as I try to close our accounts at SFB and KEEP our account at CCU, I can’t even make a remote deposit at CCU. I now live in MIddleton, so remote deposits are my only choice. Last week I attempted to make a remote deposit on the 3rd. It was rejected. I corrected the reason for rejection today (that I didn’t WRITE “for remote deposit only”) I only checked the box as it was printed on the back of my check. I did this after I called and talked to someone about why my check was rejected. Then I sent the check back through. Now I see it’s been rejected AGAIN. Obviously NO one is monitoring your system. At the very least I feel I should receive a notice from a person that my remote check has been rejected and how I should proceed. Your competition SFB, sends a message to alert customers of these issues. I will have to call tomorrow and find out HOW I can successfully make a remote deposit. Thanks a lot for a very annoying system that relies on the customer to solve these problems. Sally (Sarah) Lister

extremely happy customer #1

Rating: 5/5

I love this new online system! So easy to use!