Sarin Skin

So many errors in this app and doesn’t run smoothly and this app has so many glitches please fix all the problem

I ordered a shampoo on 8th of March on an urgent basis. Haven’t received it yet inspite of constant & multiple reminders! Last evening a person from their cheap courier co. calls & asks me if I want the product. I say YES. He not only doesn’t deliver the order but tells the Co. that I have refused the order! I’m fed-up. The clinic girl says plz write an e-mail. Worse red tape than old govt. offices! Very unhelpful, inefficient, & useless - the App & the people concerned!

I am unable to see my appointment details I have booked my appointment and payed amount now when my appointment date is getting close I’m unable to see anything in the app can you please tell me what to do now? How to get my refund back is it fake or what?