Protect & Privacy - Proxy VPN

Anytime I try to activate the VPN, it gives me a pop up that says “User authentication failed.” Then another on the top of the screen that says “Error Cannot connect to server.” I’m not going to pay 9.99 a week for a VPN that won’t work.

This app works but I wanted to do the 7 day free trial, the same day I bought the free trial I unsubscribed. So it doesn’t expire until Nov 3rd, 7 days later, but for some reason this app has tried to debit my card numerous times, before the expected payment. Beware! I am NOT paying for a subscription I canceled!!!

I really don’t understand this at all