App Profile: Go PEMCO

Frogs and Kittens

Rating: 5/5

I’ve always liked PEMCO because they are not like your average huge corporate insurance company. But I was surprised to to find that they also had a better app than the average huge corporate insurance company. I read some of the negative reviews posted here and they seem to mostly be written by a few loud disgruntled customers. I think most people, like me, are very happy with PEMCO and with their app. The app makes it simple to get in, do whatever I need to do, and move on with my life. Just what an insurance app should do, in my opinion. I’m glad they added the ability to put my ID card into Apple Wallet. I even sent my kids copies to put in their Apple Wallets. I also like how easy it is to make changes to my insurance. I got a new car and used the app to get the insurance all changed over. It was a snap. I used their feature that tracks your driving habits for 90 days. I also found that to work very well. It did notice when I was speeding, but it seems like it never dinged me unless I was going at least 10 mph over the limit. Now I’m getting a discount because of it. I also use the app to pay my insurance bill. I hope they add a feature to allow me to pay with Apple Pay. Also, PEMCO, if you are listening, a reminder when my payment is coming up due would be nice. 🙂 Great app, keep the enhancements coming!

CSW Seattle

Rating: 1/5

As a couple of others have mentioned here my Pemcodometer score plummeted overnight for no reason. On August 29 my score was 99 and the next morning (no intervening trips) it was 84. My phone distraction score was a perfect 100 and it dropped that night to 78 and is now 66 despite the fact that I have not once used my phone in the car while driving during this whole period. In fact, I have not taken it out of my pocket once. So far, Pemco’s customer service has done nothing except come up with reasons my phone is showing activity. They vaguely claim that taps are being detected, however all my trips (300+) have perfect, 5 star, phone distraction scores and customer service will not/can not address my question about why the score dropped overnight and is continuing to drop despite perfect drives. In addition to all this the “hard braking” scoring has obviously changed although they deny it. I have very few hard braking dings, but after August 29 they are impacting the overall trip score much more. I believe I’m also seeing more false negatives and am keeping my dashcam footage as proof. For the 45 days prior to August 29 I was happy with the program, but now I am quite disappointed and unhappy that Pemco is not taking the initiative to find out what’s going on.

fff. gg

Rating: 5/5

I e been using Go PEMCO app for a while and it’s getting better and better. One thing I love about the app is how simple it is to access my policy information. I can view my coverage, deductibles, and make payments right from my phone. Plus, the interface is intuitive and fun to use. Filing claims seems like a breeze with the app (I haven’t really filed a claim but fondled around it). You can easily snap pics of the damage and upload them, and the app gives you updates on the progress of the claim. It's so convenient!!! All in all, if you're looking for a hassle-free way to manage your insurance, you gotta check out Go PEMCO. It's made my life so much easier, and I'm sure it'll do the same for you.