CINQ by Coinstar

Back again because for the 5th time I've had my money taken only for the transaction not to process. The 4 prior times they resolved the issue by the time I was off the phone with customer service. This time they said could take 3-5 business days which is obsurd. No real reason given and the fact that they don't just credit the account is bogus. Hold on though because I called the next day to say how unhappy i was about all this he told me he had "Good news!" That they verified I deposited the money so they'd be issuing a refund but hold on again it's coming via paper check lololol. I'm not done yet tho when asked how long this process is gonna take he told me 10-15 BUSINESS DAYS!!!! I'm a near daily user and the amount of money I've paid in fees (22-25% despite it not telling you this at all and there's no cap on that BTW) means absolutely nothing. I have no choice to buy crypto physically anywhere else as I live on an island and it's the one place I can buy despite that I will NEVER use this again and I can't strongly recommend staying away from them all together because if it can happen this many times to one person it'll happen to everybody.

Downloaded the app to try out the new CINQ card. This allows users to deposit coin and cash from the kiosk onto a virtual card. Been going to Coinstar for years to deposit coins and now I can finally spend the money online!

I am a new customer and have a horrible experience with customer service manager that does not care when my fund are literally stolen . So not only Coin Star machine charges you 4% fee. Additional once it get deposited. They hit you with a 15% spread on top of that which is straight highway robbery to consumer. Very bad business. I don’t recommend. Use at your own risk. Be warned..