App Profile: Ruby 2.0 Virtual Receptionists

Hunter7864453

Rating: 1/5

Unacceptable sums this service up accurately. From duplicated charges for the same call, to consistent errors. From one business owner to another do yourself a favor and avoid this service.

Raybobhere

Rating: 5/5

Ruby is amazing. They have made my life easy by taking over my incoming calls. They are professional, consistent and follow the instructions to a Tee. Well worth the money. The app has a few bugs here and there but doesn’t take away from the top tier service they provide.

Bradbelnap

Rating: 1/5

I don’t know what happen with Ruby I’ve been a customer for over five years. Ever since they switch to Ruby 2.0 things have been horrible for me. I pay them a lot of money every month and still get crappy service. I’ve called them over seven times to report problems with their app and their technical service. I have not received any phone calls back. It’s too bad they used to be a great company. I am at my wits end with their service and their app. If you’re looking for a receptionist company, look somewhere else.