Loop: The Matchmaking App

Thank you for creating such a great app — I’m really enjoying using it and would love to use it more to help singles. I do have a few suggestions that I believe would improve the experience: 1. There’s currently no follow-up after I set someone up, so I have no way of knowing whether the match worked out. It would be very helpful to receive feedback or updates so I know whether to continue pursuing a match or explore other options. 2. As a matchmaker, it would be beneficial to have access to users’ phone numbers (with their consent) so I can communicate with them directly, better understand their needs, and coach them throughout the dating process. 3. New matchmakers may find it difficult to create and grow a group. Asking them to set up singles within their group isn’t effective if they don’t yet have members. It would be helpful to provide tools or support to help matchmakers build and grow their groups. 4. Requiring more detailed information on singles’ profiles would make it easier to create meaningful and compatible matches. 5. It should be easier to search for people by location. Many users are not willing to travel far, and currently the location feature on the setup screen does not seem to work properly. 6. The learning curve is fairly steep. Adding short training videos or tutorials would make it much easier for new users and matchmakers to get started. Thank you so much for considering this feedback!

I really like the concept of this app! The one major issue to me is that you don’t know if someone is an active user when you try to set them up with either yourself or someone else. I wish they could add a line on people’s profiles showing last log in date or something similar. Or maybe make a person’s profile inactive if they haven’t logged in for six months? Also wish that set up suggestions that are several months old that neither person responded to would disappear instead of clogging up my set ups list for all eternity. I think these adjustments would make the user experience even better and help make more matches, which is the intention of the app

So many of my friends - particularly married women - wish it was more socially acceptable to play matchmaker. Meanwhile, most of my single friends are tired of the top dating apps and looking to be set up. Loop seems like the perfect solution. The app is easy to use - very instinctual and no bugs, but I do think there’s room for more functionality. It would be great if the app suggested matches users could make on behalf of other people using age, location, preferences, etc.