Lumify Handheld Ultrasound

Ever since the iOS update to 18.3.2, It displays a message “You cannot scan with Lumify while device is charging. Disconnect the device from the charger to continue”. But after disconnecting from the charger, the app stops working as soon as it drops below 100% battery, which doesn’t allow for much run time. This needs to be fixed, pronto. The only iPads it will work on now are ones that have automatic updates turned off and have not yet hit 18. Once an iPad updates, there’s no way to roll it back.

I was told by a sales person at Phillips this update will allow lumify probes to work on the new iPad with usbC and not need the power module. The new app still doesn’t work and the resolution still appears bulky, like it was formatted for an iPhone and not the iPad. Looks like I need to buy another android tablet. And customer service is painful, requested me to setup a corporate account including banking information before they would connect me to actual support staff 🙄