Skryb AI - Video Summarizer

I am a user of Skryb Al, the app that generates long-form summaries of any text. I work in a critical care background and this app has been very useful for me. I paid for a yearly subscription months ago and I expected to get the service that I signed up for. However, I have faced some problems with my subscription. The app started to give me shorter summaries and asked me to subscribe again on both my iPhone and my iPad. I don't know why this happened and I feel like I have not received what I paid for. I tried to contact the developer of Skryb Al via Twitter, but I got no response. I also checked the Skryb Al subreddit, but there was no information or solution about this issue. lam not here to complain or accuse anyone. I just want to get some help and clarification. I want to be able to make long form summaries (not short) and maintain my subscription without having to pay for anything again. Is that too much to ask? Has anyone else experienced this problem? How did you solve it? Is there any way to get a refund or a compensation? Please help me out if you can. Thank you for reading.

“We are working on improving our systems please try again later.”

An excellent and amazing app! However I would like to see a subscription tier for ten dollars a month that would give 200 hours of video summary available if this is possible and practical for you. Update: thank you for the response Skryb ai! Yes indeed in the future I would really enjoy and would pay for a yearly subscription fee that had like 500 hours of summaries provided or something like that even if 500 hours of summaries is not possible by the time of the update thanks!