Vixa from The AA

I had the Car Genie app from when it was released, and apart from one or two login issues it worked fine. I expected this to be an improvement but it’s a total backward step. There is no longer any tracking data shown for routes. The gps location for parking takes 12 hrs or so to update, by which time I’ve moved. The driving behaviour data doesn’t update at all. It recorded my first two journeys and gave me a score but hasn’t updated for a week. The Car Genie app worked really well at this and showed the number and location of incidents where it assessed you could have braked smoother or accelerated less. This is baffling as to why they replaced a perfectly good app with something less functional and more expensive. I’ll keep it for a few months to see if it improves but if not it’ll be going in the bin. October Update : DON’T BOTHER WITH THIS APP. After having this for a few months now I can say it’s not got any better. I’ve had a permanent battery fault apparently since day one, despite the fact my battery is brand new and it sits on a trickle charger if I’m away. Still no journey tracking option despite being told it would be coming out in a few months. The trip data is worthless as it’s impossible to correlate it with any specific travel. It hasn’t updated the speed report icon for weeks. This is blatantly a piece of software designed to try and get you to buy a service or a new battery doubtless with some sort of kickback to the AA. As a member for over 30 years and someone who’s always been really happy with the breakdown service provided, this is a poorly designed, badly implemented and ultimately frustrating app which is in no way a substitute for what Car Genie offered. Do better AA. Cancelling.

I downloaded the app last week and got my plug in device this morning. I plugged that into my cars ODB port and went through the step by step guide on the app (red lights on plug-in are flashing indicating a 4G connection) Everytime I click ‘I’ve done this’ at the end of the tutorial in the app it has a loading icon and then does nothing. When I go press ‘close’ at the top it keeps prompting me to use the guide on the Home Screen and telling me to get started. Anyway that was this morning, I’ve been driving since leaving it plugged in, and the app still is saying the same thing, it also says the status of my car is ‘unknown’ I have unplugged the box, removed the extension (which turns out wasn’t needed) and tried again and it’s doing the same. Also the ‘book a service’ and ‘found an issue’ buttons on the app don’t work. I don’t know if it takes a few days to collect the data but it doesn’t look like it’s doing anything apart from the plug in box flashing.

I tested the last AA app years ago it was great it even found my car when l had parked it. Great app but after the year long trial they cancelled it.l decided to test this one but has it been sent out to early it doesn’t do anything l just get a message that things are coming soon. I also use drive score which tracks my driving that started operating straight away. I hope this will be as good as the last AA driving app.