BakıKart

This app’s UI feels sketchy, like it’s either built to trick people into spending money on anything but public transit passes, or just really badly made. Either way, it’s not something you can trust. I’d say skip this app, and honestly, skip public transit in Baku at all. If you’re visiting Azerbaijan, you’re better off renting a car or just using taxis.

This app is very buggy. I've been logged out twice in the past 10 days, and each time I had to re-enter my password and set a new PIN. What's frustrating is that it's not mentioned anywhere, but you cannot reuse your previous PINs. After entering and confirming the PIN, the app shows an error saying the PINs don't match—even though they clearly do. This creates confusion and wastes time. Additionally, the app has a very limited set of features. You can't check your card balance, and there's no information about transport routes or expected arrival/waiting times. These are essential functions that users expect

Well well well… Who signed off on this mess? The new Bakikart app just dropped, and it’s like someone copy-pasted a random Turkish transit app from 2016 and slapped a Baku label on it. Seriously — did anyone even bother with market research? Or did someone just say, “Hey, my Turkish cousin knows a designer, let’s use him”? From the moment you open the app, it screams “I was made for Turkey!” Not Azerbaijan. The UI, the layout, the fonts, the colors — every single part of this app is clearly tailored for Turkish user habits. It’s like the designer has never even looked at an Azerbaijani app in their life. Let’s break it down: •Main features are buried under layers of confusing menus. Want to check your balance? Good luck — it’s like a treasure hunt. •The font choices and color palette are visually noisy and unintuitive for our users. It doesn’t guide you — it blinds you. •Buttons are awkwardly placed, the flow is unnatural, and everything feels like it’s been made with a totally different audience in mind. •The onboarding experience is clunky Here’s the problem: They didn’t design this app for us. They designed it for someone else — probably to impress a boardroom, not to help commuters. And it shows. Azerbaijanis are used to clean, minimal, purpose-driven apps. This? This is the UX equivalent of a fish out of water — flipping, flailing, and gasping for common sense. You had one job — make it useful. Instead, you dropped a flashy, over-complicated, misplaced app that no one asked for. It’s like painting over a wall with glitter because you were too lazy to sand it first. Dear Bakikart team: Strip it back. Design for your users. Not your neighbor’s. Until then, this app is just bloatware with a Baku flag sticker slapped on.