Harry Potter Magic Caster Wand

Well first let me say that this doesn’t sync up with pottermore and it is lacking all the patronus. For example I have a thestral is pottermore and that isn’t an option in the app. You can get unicorn and dragon though. On top of that the app had a really hard time connecting to my devices wand and wand box. After a hour of working on it I finally got it connected only to have the wand not want to register the sensors then when it did was acting crazy about the spells I was doing. If I drew a straight line it would do a chaotic squiggle in every direction but the intended direction. So to fix that issue for anybody else I deleted the app and redownloaded it. Another bug I seem to be having on IOS is the app doesn’t seem to fit my phone screen. It’s a bit zoomed in. If the bug gets fixed and we get more patronuses I will rate this higher.

I have had nothing but issues with this product since its original purchase in 2022. I have reached out to support several times explaining that the application is an issue and does not connect the wand to my Hue smart bulbs. Their feedback was that the wand needed to be replaced. I wished I could make them understand that the wand never had an issue connecting to the app, it was that the app would not talk to Philips Hue. After many resets on multiple devices, multiple Reddit threads, and a year of updates, the wand still does not work and the support team behind this product has yet to understand the app is faulty and has many issues. The product has yet and most likely will never support the basic functions I purchased it for. Very disappointed at not only the product but the customer service behind it. Please do not purchase this device until they have resolved their terrible app.

After the first three days of getting this wand, I was loving it. I liked all the spells they were all working significantly. After eight days of having this, I realized today that it wasn’t even connecting to the app, and I have uninstall this app and reinstalled it, and it still has not worked. I don’t know why my wand has not been connecting to the app. I have tried various times, and it still hasn’t worked. I’m thinking of returning, but I’m not sure whether it’s the type of wand, it is because I have the Honorable wand and for some reason it’s just not connecting anymore and I and gripping the sensors when I don’t want it to turn on. They really need to update this app.