App Profile: HomeAway Vacation Rentals
Android / Games / Puzzles
HomeAway Vacation Rentals
Installs:
Rating:
4.83
Total Reviews:
264.25k
Top Countries:
US, FR, DE
< $5k
/mo
70k
/mo
Reviews: What People Think About HomeAway Vacation Rentals
Atltam
Rating: 4/5
I enjoy the application and it’s ease of use and our rentals have always been wonderful and exactly as described. I can easily and quickly filter on what I’m looking for, the prices are prominently displayed for clarity, instant booking is great and the ease of contacting the owner through the app is also top notch.
I also like the ability to look at the cost breakdown, BUT here is where I PAY for all that convenience. This app used to be my go-to to find a reasonable, quality alternative to hotels! Not any more! Often the fees exceed the cost of the rental! What??? No, absolutely not, I won’t pay it, so I end up not booking with you more often than booking! The fees your app are charging owners are passed along to me and in some cases, are pushing prices WAY above even luxury hotels. The original purpose of the app has been lost. I am still giving the app a 4 because of all the great functionality. It’s a shame I can’t give it 5. Go back to your roots, lower the fees. Your model is inching out your original client base.
Tiandra29
Rating: 1/5
If it would allow me to give NO STARS I would but in order to write a review I have to put ONE STAR.!!! I booked with them for what I thought was a beautiful property. Clara was never reachable. She responds when she wants to respond. I booked for a locked in price but wanted to add guest to my list as I saw it never took the full amount of people we had coming. I called and spoke with the owner and explained to him everything going on. That I wanted to add people to the list and one extra day on to my stay. He assured me my full price would stay the same, but the one extra day would be added on at my locked in price of $143 a night. Okay cool, as expected.... A few weeks later I was going to make a payment and thank god I checked because my price had completely sky rocketed & was totally different then what I was aware of. March 19th I questioned Clara and she never responded. I double questioned a few days after & hear nothing back until 2 days ago with a message of “reservation canceled”. Nothing else was explained. It’s also stating a refund for only $101 and not my full deposit. I have a statement from my bank of what was taken out from them and also screen shots of their policy from when I booked and what my total was & how I am to receive a full refund up until 30 days before my trip. (Which isn’t until the middle of September).!!! HORRIBLE SERVICE WOULD NEVER RECOMMEND THEM.!!!
jjob987654321
Rating: 2/5
I am a regular user of HomeAway and appreciate their service however I have two major issues hat I believe will be their downfall if not addressed:
1. Fees are not transparent and are becoming out of control. Rather than recognizing the opportunity to compete with the Airbnb’s of the world on fees it is as if they instead just jacked up fees across the board. Further, because the “price per night” does not include the fees and charges across properties are inconsistent, the search experience is much more time consuming and frustrating than it needs to be. HomeAway should provide the option to see price per night with fees as a search option at a minimum which would at least increase transparency.
2. The app is buggy. This is in acceptable for a product/company at this scale. Get it together and only release updates when they’re properly tested. Simple features like “favorites” are not synchronized at times with the desktop. The funny thing is that this wasn’t a problem until they apparently recently updated the app because I used it in the past. The share favorites with someone has disappeared. The “draw area” for search (a nice idea) causes the app to crash regularly. None of this should be happening for a company like HomeAway.
About HomeAway Vacation Rentals
Find the perfect holiday home for your family. Your Together Awaits.
SEARCH from over 2 million unique places to stay in 190+ countries.
PLAN and collaborate with family and friends using Trip Boards.
BOOK securely from your anywhere.
TRAVEL anywhere and share trip details with your group.
With the Stayz & Bookabach apps, you can:
SEARCH
• Browse holiday homes with pools, backyards, and all the space you need to spend quality time with your loved ones.
• Fully private spaces allow you to focus on what matters most – each other.
• Find exactly what your family needs in one click. We have filters for homes that are especially family-friendly, so you can take the guesswork out of planning your crew’s next getaway together.
• Select your family’s perfect rental with help from fellow travellers.
• Have questions about a property? Get quick answers from our virtual assistant.
PLAN
• Trip Boards make planning family getaways together even more fun. You can all explore, create, save, and share your dreamiest holiday inspiration. It’s easy when all your favourite finds are all in one place.
BOOK
• Have questions? Message the owner or manager to ask about the property.
• Book and pay securely on the Stayz & Bookabacvh apps with your credit card.
TRAVEL
• Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information -- even when you’re offline.
• Share important trip details with friends and family by adding them to your trip.
• Access your conversations and message hosts from your device anytime.
Note: currency in the property listings is displayed as AUD in the Stayz app and NZD in the Bookabach app unless otherwise noted.
SEARCH from over 2 million unique places to stay in 190+ countries.
PLAN and collaborate with family and friends using Trip Boards.
BOOK securely from your anywhere.
TRAVEL anywhere and share trip details with your group.
With the Stayz & Bookabach apps, you can:
SEARCH
• Browse holiday homes with pools, backyards, and all the space you need to spend quality time with your loved ones.
• Fully private spaces allow you to focus on what matters most – each other.
• Find exactly what your family needs in one click. We have filters for homes that are especially family-friendly, so you can take the guesswork out of planning your crew’s next getaway together.
• Select your family’s perfect rental with help from fellow travellers.
• Have questions about a property? Get quick answers from our virtual assistant.
PLAN
• Trip Boards make planning family getaways together even more fun. You can all explore, create, save, and share your dreamiest holiday inspiration. It’s easy when all your favourite finds are all in one place.
BOOK
• Have questions? Message the owner or manager to ask about the property.
• Book and pay securely on the Stayz & Bookabacvh apps with your credit card.
TRAVEL
• Quickly access important booking details like check-in instructions, WiFi passwords, and arrival information -- even when you’re offline.
• Share important trip details with friends and family by adding them to your trip.
• Access your conversations and message hosts from your device anytime.
Note: currency in the property listings is displayed as AUD in the Stayz app and NZD in the Bookabach app unless otherwise noted.
File size: 409511936
Launched countries: US
Minimum OS version: 17.0
Release Date: 1371547645000
Published by HomeAway.com, Inc.
Website url: https://www.homeaway.com.au/mobile
Publisher country: US
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