American United FCU Mobile

I’ve been with this Credit union since I was 11 yrs old, I’m 59 now! My parents ran there business through this credit union , my whole family has gotten loans , and paid them off , & business loans, there like an ok time Credit union! They have values and treat there customers like we’re valued! I don’t see myself going anywhere , so great job u guys! Keep up ur hospitality and family like service!

Updated App lacks ability to highlight fraudulent charges. There is no Fraud contact information or instructions on the site. So finding after hours or weekend is miserable to wait for next business day to either show up in person or wait for a Customer Service representative to field a call about your concern & relay to a non-customer facing fraud department for this credit union. (A branch manager advised me there are only 2 fraud people for the CU. SMH! Next issue, the way the charges are displayed on the mobile app, the information is limited. It gives you the name of the business of purchase, but if it’s a national company it gives you the HQ information for the charge information- which further disrupts a member’s ability to accurately determine whether a charge from 2 months ago is also Fraudulent because you weren’t in Virginia that day…. But I at least had the forethought to check DoorDash history to see if I ordered out that same night & I did!! This new design is like AOL technology in the age of Google Fiber. Please catch up with technology and fraud prevention assistance

We use this App every day. Monitoring your every banking transaction is a must in today’s world of hacking spam falsehoods text impersonators cloning cons all striving to get at your hard earned money. It’s our money and we want to keep it. We want to have it work and earn for us. And savings will work 24 hours a day and seven days a week. We are not stingy. We are willing to share but we will choose who what and where we share and help in life. Not to have what we need to live on in our later years stolen. We have many others who also depend on us. Ourselves our Family others we love. So if we watch our banking like a hawk. That’s perfectly fine. We look and see what’s going on around us. There are fewer and fewer people we can trust. So we are actively engaged in our finances. We just need the best tools at our hands. And this is one me and my family depend on. Our American United Banking App. And I can hold it in my hard working hand. I just love that.