Coach-Net

I just signed up with CoachNet and my first experience with them is trying to get this app to work. They’re back in system seems to be incredibly broken when I try to create an account. It says it already exists when I try to reset a password it says the account doesn’t. Catch 22. i’ve called their support and they’re only solution was to wait for 24 hours. Well here we are and it still doesn’t work. I have to say as my first interaction with the company this is hugely unimpressive and raises many concerns.

Had the credentials issue with the app & had very poor effort by Coach-Net support. I figured out a fix - make your password a shorter length. I was using a complex 16+ character password that worked fine on my laptop but not the phone app. Switched up to an 8 character one & it worked. It may take longer but at least we know whet the “ credentials issue” is about.

This rating is just for the app. I got the same thing that one of the other reviewers stated in that the credentials aren’t accepted in the app or even on the website. I did the same thing and changed my password multiple times but it didn’t matter. However, I do seem to be able to log in when I go through 1Password. The app aside, CoachNet is a great service & have used their technical support several times (during the day & late at night) and it is fantastic. Please fix the app so it’s a functional resource!