Air France Press

How wonderful to be able to access these magazines for free. The French have the best magazines ever and i look forward to having them.

Air France, your app is absolutely USELESS! After spending 30 minutes going back and forth, trying to fix what should be basic functionality, I just gave up. My profile information is outdated—it still shows me as a Silver member when I’ve been a Gold member for some time now! How hard is it to update this? To make matters worse, I’m about to board a 10-hour business class flight, and your app can’t even confirm that I’m on the flight! Seriously? This is BUSINESS CLASS, and your system still manages to fail. I suppose that means no magazines for me either, since the app can’t recognize me or my booking. Air France, FIX YOUR SYSTEMS! This is completely unacceptable.

I received an email from Air France telling me that getting this app would enhance my long-haul travel. So I downloaded it the night before I was to leave for France. Tapped on the app to open it and my iPhone crashed—black screen of death. The next three hours were completely awful as I tried to restart it over and over with no luck. My phone eventually recovered but I lost a lot of information and I had to retrieve it before my flight left the next day. I immediately deleted the app. Go ahead and get this app if you’re desperate for unnecessary stress and want to risk the chance of traveling without your phone in a foreign country.