Trainline Business EU

I’m Soooo happy I found this app and Trainline!!! Without them it was impossible to purchase train tickets in Europe fro the US. All other sites gave me a very hard time to approve my purchase. Not Trainline. Of course, I had to register so that they got to know me better, lol. Before, I was so frustrated and nervous because my trip was getting closer and closer, and I didn’t have my tickets and reservations ready yet. I even had to purchase an airplane ticket to comeback to Paris from Bordeaux, since other sites didn’t even showed me the right itineraries. Trainline gave me all the options I needed. I’m so happy now, and my wife is so excited too. Thank you so much Trainline for offering me the trust I needed. God bless you!

The translations and UI in English a bit hard to follow, but overall fairly easy to use. When our first train was cancelled (with no notice that 8 heard) we were able to board the replacement no problem showing the fix on the phone. However when trying to arrange a new connection it was very difficult and took a lot of waiting in line. Finally received great personal attention when I thought we’d never make it to front of line in time, the agent printed out the fix, said needed special attention with the discount(which I didn’t understand) but we got it. No seat assignments which made it difficult and awkward but it worked. Think we lucky. Train problems not app’s fault, but no good advice on how to fix the problem which would have been a huge help.

This app is incredibly easy to use regardless of traveling one time or multiple times. You can reserve these tickets at home before you leave home or from the comfort of your hotel room once in Europe. And retrieving tickets at the train stations is a piece of cake. Sometimes the ticket machines don’t allow the charge to go through on my credit card forcing me to go from machine to machine finding one that will. This app saves valuable time. Greatly appreciate this excellent app.