App Profile: APCU Center Parc

DerbaD

Rating: 5/5

My husband and I have been members of the APCU for over 30 years. We have used them as our main banking source during all that time, even though we move to different cities and states. We have credit cards with them, used them for car loans and also have a HELOC with them. We have always been more than happy with their level of service and the friendliness of their staff. I spoke with Nicki at the main branch yesterday to transfer some funds and she was so nice and quickly helped me with what I wanted to do. Keep up the good work.

ncstedo

Rating: 5/5

Been with the Asheville credit union, which then merged with the Atlanta Postal Credit Union for nearly 20 years. Always been great service and the app just improves too. It’s gotten very easy to use and most importantly, reliable. Very little if ever, any down time compared to others.

KrisR8087

Rating: 1/5

My laptop has been slowly dying and I’ve had issues paying via their website a few times now. I’ve tried to pay via the phone all about 5 times now and every single time, the app is down and will not allow me to pay the bill. It gets better. APCU doesn’t recognize this as their fault. So when you call to submit a payment via phone, they try and charge you the extra $$ for payments over the phone, completely neglecting to acknowledge that app issues shouldn’t be at the expense of the customer. This all has never worked for me. Not once.