Cheqroom: Equipment Management

We’re well over a year in on using this program. I don’t use this app much because the desktop app is much more powerful. In general, the whole system lacks quite a few important features for us. The more disappointing part is that we pay over $3500 a year for this program and the customer support is basically worthless. We’re constantly stuck trying to find work-arounds and sneaky ways to deal with bugs that go unacknowledged by the support team. I’d switch programs in a heartbeat if I could find something with similar feature sets. (Here’s my hint that represents I’m likely to keep shelling out money to this company in hopes things continue to improve) There’s so much potential for this program to exceed in meeting the needs of my industry, but I won’t recommend it to anyone until some basic needs are met.

Great to use for a business but not for an educational setting. Students would need to sign up for an account. Notifications of them checkin in and out equipment doesn’t always work.

Certain steps could be made more efficient. For example. Once you tap on a reservation, it takes 3 more taps to add additional gear to the reservation and an additional 3 more taps to check out the equipment. Each step could be a quick single tap to add more gear and another tap to check out the reservation.