App Profile: SVB Mobile Banking-Commercial

kotto232323

Rating: 3/5

Online instructions were incorrect in how to deposit a check. And found it hard to believe that allowing a user the ability to deposit required special permission of they could transfer and wire money. A little frustrating. Now excited to use it

Emmakiki

Rating: 1/5

This is my first time writing a review but i must for this. I have never been so disappointed by a bank service like I have by this one. I have a business account that I am regularly depositing checks to, three days after I deposited a check, they decided to put a seven-day hold on it with no explanation. It was not the first time I deposited a check from this specific client. When I finally got in touch with one of their supervisors, he was very rude and didn’t even try listening to me. DON’T MAKE THE SAME MISTAKE I DID! THE WORST BANK EVER! HOLDING MONEY FOR NO REASON IS ILLEGAL!

Skipyoung24

Rating: 2/5

SVB looks sleek but has one of the worst user experiences I’ve ever had with a bank. Mobile login is awful (won’t remember credentials, and even facial recognition doesn’t work because it won’t recognize that a password is in there if you don’t “type” something in manually. The prefill won’t work), the website is clunky, having a sweep account makes the information you get nearly useless without using excel to clean it up.