Boston Cab

The actual cost of our trip was double the estimate. We chose to get out early and walk!

Scheduled this ride days in advance. I booked this to go the airport to catch a flight. Gave my self some extra time because of the other negative reviews and am glad I did! They assigned someone to come to me but 5 mins before they were across the city with no signs of moving any closer. Ended up calling at my assigned pick up time and got the dispatcher. Dispatcher told me he would cancel and request another ride for me. 5 mins later the app was still trying to find someone. Ended up using Lyft so I would get to the airport in time. No accountability with these guys. Why even have an app? Don’t waste your time!

I've used this app 3 times now, once in February which I scheduled two hrs before hand and the cab never showed. Ok so I decided to give them another shot since it was 9 months later. Scheduled 2 hrs ahead and the guy was 5 minutes early. Perfect! So I thought the crap got worked out. I scheduled another pickup 1 1/2-2 hrs ahead of time and when I look on the map to see where the cab is that's supposed to pick me up in 2 minutes is and he's clear across the city close to Fenway area, I live in Southie. Seriously people? What's the point of even having the app. I can walk 2 blocks to west Broadway and get a cab there from different companies. I was almost late to work because of this and I definitely won't be using you again