App Profile: Maya Cinemas

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Rating: 5/5

Leaving an updated review because I finally figured out how to log into the latest version of the app. This is my go-to theatre. They have many screens and a good selection of big movies as well as some independent smaller films and a decent concessions menu. Their Maya!Mas subscription is a great deal, especially for 6 movies/month and they are the only theatre I know of that rolls over unused movie tickets and allows you to purchase tickets for other people using the subscription tickets. I still have to get used to the updated app. Only one movie is showing under my past purchases history, so hope that gets fixed to show my other past purchases, even if it only goes back so far. Also, it shows my points balance as expiring in seven days, so hopefully that’s something that’ll be fixed as well.

Someone special: )

Rating: 5/5

Maya is a great theater. It is always my first choice!! The app has problems! When I try to send feedback it gives a message, “Unable to send feedback. Please try again.” Yet the message on the app says, “Send us your feedback so we can improve your app experience.” They need to fix the app!! The app won’t allow me to log in most of the time.

Frodopal

Rating: 4/5

Now we have to scan the credit card for payment in-app, I can’t use it to book my tickets anymore. No matter how still I hold it, it refuses to capture the image even when the gold box is complete and the background drops away. Also please add a movie rating to the filter options so, for instance, I can show my kid her PG options only when deciding what to see. But otherwise I love it. We’ve been using it to make sure a show won’t be crowded before committing to going: a great risk assessment tool during COVID. Thanks!