App Profile: Town & Country FCU Mobile

TM0128

Rating: 5/5

I have been a member of Town and Country Federal Credit Union for over 20 years. I have always found the staff in both the Scarborough and South Portland branches to be very friendly and helpful. Six years ago I moved to Illinois. I maintained my accounts while living out of state. I never had any problems accessing my accounts or using my debit card. I did need to join a CU in Illinois so I could take advantage of shared branching services. I will be happy to close out my account with my CU in Illinois next month as I will be moving back to Maine. Terrible “red tape” to do any transactions. Poor customer service. Looking forward to coming home and visiting in person the TCFCU locations where I feel welcomed and where it is easy to have my banking needs met.

Judyjudyjudy

Rating: 5/5

This app is way better that the last two credit union apps I've used! It's easy, provides thumb access, loads quickly, not glitchy. No complaints!

carasapan

Rating: 1/5

We’ve been members with TCFCU for many years and have always had a great experience with them. They were honestly very refreshing coming from BoA prior. But their app has always been pretty lacking. I’ve had a bug with my online banking account name for a year now and they can’t seem to figure out the problem. The display name is literally not displaying correctly in the app. They have been “working on it” but really there hasn’t been any change in a long time. For such a small local business I really expected a bit more considering how patient I’ve been. There’s also not really any true two factor authentication which is pretty scary in this day in age. We are unfortunately starting to search for different FCUs in our area that will offer more and won’t have the bug we have suffered with for far too long.