Maquoketa State Bank

Smooth and easy to gain information I need and do the items I wish to do on the app

Someone compromised and used my debit card. I found out right away because of this app. I check my account every day now.

I will admit the app is great, but I’m honestly about to switch banks. I don’t know where to write this review but the one short & older lady that works there is always rude. Today I went in & I had quite a few checks, cash, & change to put in & I was standing there for 5 minutes & the entire time she didn’t say one word to Me. I even asked her a question & she just kinda looked up & shrugged. Just because she’s older & has probably been there awhile does not make her a better worker than the other employees that haven’t been there as long. She needs to get out of there or someone needs to knock some sense into her head about being nice to customers. You could argue that maybe she was having a bad day, but she’s like this every time I go in & it ruins my mood.