eNotes: Literature Notes App

I subscribed to eNotes through the iOS app and was charged for the first month on Dec. 1st. It was working fine for several days but now suddenly the eNotes website says that I don’t have an active subscription. Both the website and iOS app want me to start a free trial, but I already paid. This needs to be fixed immediately! UPDATE: I sent a message to eNotes support and they immediately resolved the issue. Changed rating to 5 stars. Left my initial review above in case other users run into the same issue.

I became an eNotes subscriber in graduate school. I preferred eNotes over other sites for several reasons. First, I like the clean, uncluttered look. But most of all, I like the thoughtful, intellectual responses from staff, as well as the comprehensive study guides. When I became a literature professor a few years later, I used eNotes even more. As anyone can tell you, teaching in theory is vastly different than practice. I found myself going to eNotes many times a day for guidance with discussion questions. Even many years later, I still find the content unparalleled and frequently return for insights to add to my lesson plans. Recent additions to the site have been quite helpful. I use many of the quizzes available, both for pop quizzes and for tests. I also enjoy the annotations to etexts. Many experts contribute their insights to works, allowing me to have a variety of knowledge available in one central location. This makes my life easier as I do not have to access many different,separate articles; instead I have many different scholars "speaking" to me in one place. This makes my lectures richer and expands my own knowledge!

I cannot stress enough how awesome eNotes is. I use their website and recently downloaded the app. As a college student studying literature, balancing an internship, and a number of extra curricular activities, I don't always have the time to be super thorough in my reading. Luckily, eNotes is there to help me fill in the blanks. With in depth analysis and clear and concise summaries, the study guides are truly game changers. Their homework help feature is hands down the most dynamic thing I've seen in the study website industry. I can easily rely on their intelligent and well prepared educators to give me good feedback on my thesis statements. I'm also really impressed with their twitter, it makes customer service a breeze and I can tell they care a lot about how well students do. Two thumbs up.