Guaranty Bank Personal

This app has zero to no features it’s constantly crashing or needs updates or is constantly logging you out and telling you to redo your Face ID login you can’t even reset the password on the weekends. You have to wait for Monday morning to come around to call the bank to unlock your account even look at your balance. There are lots of other banks out there to have a lot better apps than this. It’s just crummy that I’m forced to use this app.

They may have released the new app too soon. It’s not intuitive, the main account screen is buggy and reorders accounts for no reason, account balances don’t show correctly, there’s a weird ghost menu that doesn’t have anything in it. Overall it has not been an improvement. The old app was better.

This app offers a “remember me” option for saving your login password but it does not work for ios. My password is never saved. So I setup facial recognition login but if that fails once (for example, i was wearing sunglasses so my face was not recognized) then the app completely disables the facial login feature without letting you attempt again, so you have to re-enable it, re-enter pswd, redo security questions, etc which is very inconvenient. On top of that, this app has limited functionality for banking features. This app and their website both have pretty bad UX and limited functionality. I like the bank but their user software needs a lot of improvement.