California's Great America

This is the worst app I’ve ever had to use! The times for the ride were completely wrong, and the app glitched constantly. For example, the app said that one of the lines for a ride would take 25 minutes. We ended up waiting in the line for over an hour. Another thing that made this app horrible was that it was incredibly hard to sign into or sign up for. I came to Great America on a field trip with my friend, and she had the same issues. The map features are horrible too. Maybe we were just too stupid, but we could not figure out how to get around the park. The map didn’t imply where the entrance/exit was and we ended up getting lost in the park. When we finally figured out how to use the navigation tool, it led us through a part of the park for employees only. We ended us getting caught by workers, but we didn’t even know we did something wrong. Then we got thrown out of the park and had to sit out there all day until the chaperones found us. We ended up getting in huge trouble with our teacher. ALL BECAUSE IF THIS STUPID APP WE LITERALLY GOT SUSPENDED FOR A WEEK! Do not, I repeat… DO NOT get this HORRIBLE APP!!!!!! (I literally want to defenestrate my phone rn!)

It keeps losing my season passes! I’ve had to resort to taking photos of my purchased passes on my phone and adding them to my Apple Wallet rather than rely on the app to hold them. I have to check to make sure they’re still there everytime I open the app and many times they’re not. After this most recent update I can’t even add them back onto the app anymore. After I put my pass number in it says “passes added” but nothing shows up. Don’t rely on this app to hold your pass!

The wait times are inaccurate. I wanted to ride RailBlazer and it said that the wait time was 0 minutes but I waited for an hour (I was in the Fast Pass line) before leaving the ride. I wish it showed the wait time for both lines. It would also be helpful if the app said which rides allowed Fast Lane. I looked for Fast Lane on White Water Falls but in fact it didn’t have it. Also, there were a lot of people who didn’t have Fast Lane but went in the Fast Lane line. The employees never actually check if you have the wristband. The map was kind of useful, but it kept leading me the wrong way and around the park, which confused me. It changes frequently. The status of the ride is inaccurate too. It said that Flight Deck was down while I watched people riding it. It would be nice if drink refills had a fast pass too. Every refill took me around 30 min. I don’t recommend the app until it fixed the problems.