ALS Oils and Lubricants

I go through the helping nature routine and supply free paid products for a customer to provide oil samples for his benefit. My mistake was trying to help. How? By giving free sample product apparently attached to me and to my company. This caused me to end up with the Bill not the customer who needed the sample. ALS fought and argued over a month threatening collections on me for my kindness. Never again. Incompetence

took a week back and forth emails with als to get an account set up, then when i sent a sample in the sent the results to someone else. luckily I knew the person they sent it to; and they never put the results online to access the app