App Profile: American Heritage MobileTeller

Kriistennx3

Rating: 2/5

Don’t try to deposit a check through app. App completely shuts down over and over again while trying to take picture of check (has happened with multiple checks). Really frustrating since it’s requests that you put “only - AMHFCU” Now I have to just keep trying hoping it will eventually let me take picture of check. Will only be depositing checks with other banking app in the future.

B corney

Rating: 1/5

I can’t even log in anymore. I have a list of all my passwords and the one that I use for this banking app doesn’t work.I think to myself “Sure maybe I got it wrong or something I’ll just change it”. So I go to change my password and after I’ve filled out all of my information and go to change the password the app crashes on me and tells me there’s a networking error and I should check my WiFi. I’m sitting not but 5 feet away from my router, but hey maybe it is my internet. So I go through the process again, but this time exclusively using my cell data. This time I put it what I was pretty sure my old password was just to check and see if I really had it wrong. lol and behold I can’t ya that password since it’s my current password. So I try to change it to something else and no crashes again. I try logging in using my password they’ve now confirmed is correct and still get told ya wrong. It’s a shame that a credit union this good has an app this bad. I might have to change banks if I can’t even make payments on my phone.

2021Ja

Rating: 1/5

This app is horrible!! I have been more than patient with it and try to come up with reasons as to why it not only stops work consistently providing a blank white screen but refreshes slow as well. This app needs to be updated and modernize because this is absurd and annoying for your value customers. It’s the little things that matter such as the little conveniences to check balances and deposit checks via app that functions properly and efficiently!!! These little inconsistencies are huge inconveniences which is disturbing your customers. I hope some relief transpires soon enough so other avenues won’t have to be sought out. I know I have contemplated the idea.