App Profile: Booker Mobile

BeaarHair

Rating: 4/5

I don’t like that I can’t see numbers & emails, especially when I entered them or they are MY clients. I don’t like that the payments recorded in the mobile app do not match the payment displayed on computer connected to it & actually received. I also do not know which notes are private & which notes are presented in the computer booker version regarding formulas & thoughts about clients or why there are things that are only accessible on one or the other. I don’t like that I cannot see the history of services recorded or that if I could see the service history then the price history would still be wrong. & as a busy stylist I rely on the convenience of this app & I assume that is booker’s purpose. To be Convenient. I recognize I AM SPOILED so I rate 4.5/5 because it has made my life so much easier & made me not only build & book/adjust my own appointments wherever whenever but also I’m able to assure my appointments are always correct.

jigbgghhvh

Rating: 5/5

I have been using Booker for over 10 years now. I highly recommend it to the spas medical spas and individual practitioners. It makes your life much easier everything is accessible of course there are some things that can be improved like being able to upload your clients image street from Your camera and adding a health history form or client intake form on he app or at least on the website. It would eliminate all the paper and printing..... please add this feature.

NewhookA

Rating: 2/5

The app has a difficult time reloading, whether on wifi or not, in the middle of a busy day when my schedule needs to be constantly refreshed, it takes so long to reload so I can see updates. It also doesn’t have the freedom to separate the reservation name from billing name. When someone calls to gift a service, we have to search in notes for the details. Sometimes that intuitive thought doesn’t register in busy moments causing confusion. It also doesn’t restrict clients ability to book online. If a trade worker doesn’t want to work with a client again, that worker can’t be protected from the client rebooking them. They will rebook and then admin has to switch it around and the client gets email notifications, then they switch it back and the unnecessary cycle continues. I know this because I experienced this and wanted a permanent block. That needs to be available.