Play24

I’m fine with copying and translating each page, but your website lacks functionality and the app won’t allow me to copy text so I can paste it into a translation service. I can’t understand anything at all on the app and can’t even sign in to the website because it immediately disables Google Translate as soon as I hit the login button. I just want to transfer my Play phone # to a different carrier who offers English support, but your chat doesn’t offer English support. The only way to get help in English is to make a telephone audio call, which isn’t possible if you’re hearing impaired because IP relay doesn’t work in Poland. How hard is it really to offer a version in English like every other carrier in Europe, or to at least stop blocking copy/paste functionality? So frustrating! I wish I had never set up an account with Play, but all my government accounts now use this # and I can’t seem to transfer the # to another carrier.

Good app, many important functions, easy to read status of package and what is left. Super useful description of packages and ordering from inside app. Very easy topping up amount, especially if you have apple pay. The only reason I came to write the review is that app does not show internet usega of last two days. Hope developers can fix that.

Had some trouble with the app, but I imagine most of that is because of my lack of Polish. I go into the store a lot, and they can be great, but you can’t get the same deals without the app. The fact that you can be charged in between selecting and paying for a packet and it being activated up to 24 hours later is very inconvenient. I lost 40 zł that way yesterday. 🤷‍♂️ The chat function won’t let you paste so even if you are using Google translate to help in your chat you have to retype everything in the chat field.