Fidelity Bank

Fidelity Bank makes available to its depositors world-class technology. Online access, via a computer browser or via smartphone, is straightforward and reliable. The money management feature is best of all; it is consistently upgraded, can be linked to all my external accounts, and makes tracking my household's finances easy.

Before expressing my dissatisfaction w/ in-app banking features, I want to point out that have accounts with capital one bank in addition to your bank. I do not experience any issues with your competitors app, food for thought.... Auto capture feature is extremely difficult to use when attempting to deposit checks electronically. Also, added requirement of writing “ for electronic deposit only at Fidelity Bank” underneath my endorsement signature on back of check is tedious, time consuming, and an annoyance. The benefit (I assume) behind electronic deposit is to offer customers an alternative(and more convenient) method of depositing money, allowing customers to avoid an additional “errand “ or trip to the bank. However, electronic deposit on this app is so difficult and time consuming for depositing checks in batches. Extremely inconvenient to such an extent that im forced to make a needless errand to your bank, simply to deposit money. Pointless. I’m self employed; time is money, and I’m not making money when I’m running errands necessary for business Operations. Please consider revising this feature. The manner in which the app currently operates has me considering the idea of moving my accounts to one of your competitors: one that allows me the convenience of depositing with ease.

Fidelity was the first bank to contact us when my husband and I started our business. We made a personal connection with Mrs. Green (who sent us an invitation letter to come, meet and talk with her) at the General DeGaulle location in Algiers. She did a great job of making us feel very good about working with Fidelity as our new business bank, and that is why we opened our business account with them.