App Profile: Jeanne D'Arc CU Mobile Banking

itishreb

Rating: 4/5

I have been a member of JDCU since I was a young boy. I’ve used them for my savings, checking accounts, and car and truck loans. I’ve also used their credit card for many years, but it came to a point where I knew I was wasting money paying 10% interest on my credit card, so I had to look elsewhere to pay down the card as quickly as possible, as I’m not getting any younger and need to find ways to save money, so I had to transfer my credit card balance to another card company and bank. With that decision I have save several thousands of dollars that would have gone to paying interest had I stayed with JDCU for my credit card. I still use JDCU, and they have great service, but it would be great if they could lower their card interest rate.

Brook-lyn

Rating: 4/5

I love JDCU, but I miss the way the transaction list used to be. Don't get me wrong, there are many great things about the new version of the app. But, having to click on each individual transaction to see what it was for, is honestly a pain, and quite a drain on time. Having an app is supposed to make life easier and faster. Well, the way the transactions used to be, you could log in, go into your account, and see all transactions and what/who they were for, all in one quick glance. Now, you have to click one, then back, then the next one, then back, then the next one, and on and on...and if you need to scroll down a couple of days and you need to load additional transactions, don't click on anything unless you're absolutely sure it's the one you want. Because if it's not, you have to scroll again and load more transactions again - for several pages, depending on how far down you need to go. It's just very time consuming. But, other than those two things, I don't have any other problems with the app.

DGirl7

Rating: 5/5

I love this app and use it almost daily. Check your account balance, transfer money and deposit checks remotely - all from the convenience of your home! I’ve always LOVED this app, but now that we’re in quarantine (due to the COVID-19 pandemic) it makes me love it even more. I’ve been a member of JDCU since I was a kid and they are stuck with me for life! Thanks for being such an awesome credit union not only for your members but for the whole Greater Lowell community and beyond!