App Profile: COSMOTE
Android / Games / Puzzles
COSMOTE
Installs:
Rating:
4.61
Total Reviews:
3.36k
Top Countries:
GR, DE, GB
< $5k
/mo
20k
/mo
Reviews: What People Think About COSMOTE
Mavrelos
Rating: 1/5
I spent over an hour being connecting to 4 different people and getting nothing done. I just wanted to top-up my router that I use every summer. I wanted to avoid going to a physical store and the options aren’t available on the Cosmote App. I was forced to go to a store and even then they told me I could have done it on the app or through a representative, I almost blew-up. Waisted hours of my day to get this done. NEVER AGAIN!
PexonK24
Rating: 1/5
I recommend not to purchase sim card from Cosmote online, if you are a foreigner, because you will not be able ti activate your SIM card through the application, which seems to be the only way. After successful verification of you identity, the form is not picking up your first and last name, which are mandatory fields that can't be entered manually, you are not able to move to next step. After talking to support for 12 minutes, their final response was that I need to go to their shop, and closest one is 1 hour ride from my place. I proposed to send my details by email, but they told me it's not possible. I didn't find any other way to submit my dissatisfaction, as even bot chat was closing the chat as technical problem when I mentioned the issue I have.
Punky345
Rating: 1/5
It is very difficult to navigate your site to top up my account. I correctly saved my credit card information in the app, but when I went to purchase a service I received an error or a statement stating that I don’t have enough money in my accounts. I tried getting assistance through chat, but she stated foreign credit cards don’t work. If that is the case it is a company failure to have this restriction. If it isn’t the case, then their customer service is not providing accurate information and assistance to buy service.
About COSMOTE
New design, new features and easy management of your connections. An application to find everything you are looking for and are interested in!
Your Connections
Easy and direct navigation in the application, with the ability to add all your products for real-time updates and multiple options to manage. Check all your balances at a glance, view available allowances for VOICE, MB, SMS, and activate services and bundles based on your needs. New bill notifications, with quick and easy payment and full access to your bill history and payments. A new bill reminder option is offered, so that you always have control.
- Magenta AI
Discover the power of AI at your fingertips. Unlock endless possibilities and enhance your productivity with real-time world knowledge queries.
- Shop
Bundles, services, new plans and offers for your connections - mobile, landline, and TV. Additionally, you can get COSMOTE TV to enjoy your favorite program anytime without any commitment.
- Magenta Moments
Magenta Moments is the new big loyalty program of COSMOTE TELEKOM! Discover exclusive experiences, gifts, telecommunication rewards, and coupons on shopping, entertainment, food, travel, and more! Enjoy unique benefits from top partners in Greece and abroad, and take part in exciting competitions!
- Support
Support, informative material and information for anything you need. You can choose from recommended categories, type in the search field what you are interested in finding, check your connection, monitor your requests and chat with the personal assistant 24/7.
Your Connections
Easy and direct navigation in the application, with the ability to add all your products for real-time updates and multiple options to manage. Check all your balances at a glance, view available allowances for VOICE, MB, SMS, and activate services and bundles based on your needs. New bill notifications, with quick and easy payment and full access to your bill history and payments. A new bill reminder option is offered, so that you always have control.
- Magenta AI
Discover the power of AI at your fingertips. Unlock endless possibilities and enhance your productivity with real-time world knowledge queries.
- Shop
Bundles, services, new plans and offers for your connections - mobile, landline, and TV. Additionally, you can get COSMOTE TV to enjoy your favorite program anytime without any commitment.
- Magenta Moments
Magenta Moments is the new big loyalty program of COSMOTE TELEKOM! Discover exclusive experiences, gifts, telecommunication rewards, and coupons on shopping, entertainment, food, travel, and more! Enjoy unique benefits from top partners in Greece and abroad, and take part in exciting competitions!
- Support
Support, informative material and information for anything you need. You can choose from recommended categories, type in the search field what you are interested in finding, check your connection, monitor your requests and chat with the personal assistant 24/7.
File size: 427840512
Launched countries: GR
Minimum OS version: 15.6
Release Date: 1443856187000
Published by COSMOTE
Website url:
Publisher country: Greece
