App Profile: My au(マイエーユー)-料金・ギガ残量の確認アプリ

KhippyTSGS

Rating: 4/5

Supplies the info I need for bills and such and I like the UI. If they could get a English version of this it would help immesureably.

Saphryn Shikaze

Rating: 1/5

au is a billion-dollar company, and they still don’t have any plan or will to offer their services in English, let alone translate their app’s UI. At this point, that’s just lazy. もうちょっと真剣にUIを考えてほしいです。デザインもそうですし、アプリの内容を英語で表示させるだけで外国から来ている人全員をauに引っ張ることが出来るのに、それに当てた努力が無いのが意味分かりません。If - in making the entire au platform easier for English speakers to use - the risks outweigh the benefits, then there’s an untapped, wide-open opportunity to redesign services that cater to English speakers such that the reverse is true: where the benefits outweigh the risks. Again… a billion dollar company who is losing market share and is now 3rd in the telecoms space… I don’t know if they’re expecting things to magically change in their favor or if they just can’t find the talent to dig them out.

audentia

Rating: 5/5

You are one of the few Japanese companies to make your apps available internationally and I really appreciate this. It’s ok if it’s in Japanese, although of course English is appreciated. Please make your UQ mobile app available also! I use UQ mobile and need that app to manage my account.