ODP Business Solutions

I just want to leave my frustration with ODP, it is a shame that you switched the way we can use our Office Depot card to this app and it is so glitching and malfunctioning. It is a great idea to have an app, even though in my opinion as a user it isn’t user-friendly and intuitive, someone lacking tech skills will not be able to manage to find what they want, and when we find it, it comes to the “an error to add your order to the cart. This is a great way to lose customers and make people mad that they are losing a good part of their day trying to figure this out. Please review your app if you would like people to use it, cause it isn’t working.

I got a “free” membership through my chamber of commerce, which seemed great since Office Depot is right around the corner. However, this app is absolutely maddening to use - I’ve wasted more time and haven’t gotten the discounts I should due to the app failing all the time. It logs you out all the time - doesn’t auto fill the right password so you always have to reset - isn’t synced with the store (you can’t simply read them your account #, email, or phone to get your discount). And this new update completely hides the one number that did work for me (not the account #, another 14 digits long number). Yeah… like, what? Absolutely bananas. Who are these people rating this 5 stars…? Gotta be bots. And emailing anyone for support has been no help whatsoever.

My employer asking me to use and I found out that is easy to use and great value, I could find everything that I was looking for. Highly recommended!!