App Profile: Reliance Matrix

Android / Games / Puzzles
Reliance Matrix
Installs:
Rating:
1.66
Total Reviews:
105
Top Countries:
US, TR, CA
< $5k
/mo
8k
/mo
Reviews: What People Think About Reliance Matrix
GrandpaAges
Rating: 1/5
It took a solid 5mins for the login screen to process after submitting my info. Submitting documents is a pathetic. I had to take the photo and give it a name, but it wouldn’t submit. So, I logged out and back into to reset the client and upload documents. I had to do this 6x before it actually worked. As for “signing” anything, still won’t even let me. Every time I select the option to sign, it takes me to a blank white screen. No error message. No scrolling to see if stuck on top or bottom of the page. Just a white blank screen of uselessness with nothing to do and no where to go. This app is apparently the only way to sign because for some reason you can’t do it online. For something that’s required by employers for submitting medical time off, this is a worthless piece of junk and I hope the failures of this app don’t screw me out of pay or a job… you get ZERO STARS if it were possible.
_itsmariii
Rating: 1/5
This is the first time using this product for leave. The app nor the website works. I don’t know why it shows an employer from 20 years ago… I recently filed two new claims for intermittent leave and maternity leave and nothing shows. The help button doesn’t work either. Every time I have used the help link all they do is send a password reset. It’s very frustrating that the issue is clearly this company whoever created the website and app. Please fix this because it’s important to have access for people who are on leave! And we need to be able to see our claim, sign documents, put in time, etc, it’s annoying to always having to call.
Matrix Absence Needs Work
Rating: 1/5
This app NEEDS a lot of work.
No information is provided for the claims you file except the start/end date and the status of the claim.
Nothing has ever shown in the different sections within the claim. Like; Accommodation Items, Payment Details, Documents, Time Off Requests, Certification Summary, Text Messages. What’s the point of having sections for information, if no information is actually going to be available to look at!?
The app and the instructional videos of how to use the app, look completely different. The app does not have the same look, platform options, etc. If the app actually looked like and worked like what was shown in the videos, it could be a great app.
There is no way to submit a question or ask for help, except for calling. Then when you do call, no one answers.
I couldn’t upload a single document.
The only nice thing about the app, is that it did tell you how much leave you have used and how much you have available.
About Reliance Matrix
Reliance Matrix delivers technology driven absence solutions that allow employees to manage time away from work. The Reliance Matrix mobile application is exclusively for the use of Reliance Matrix clients and their employees. The primary focus of our mobile application is to provide employees with easy access to relevant information, 24/7/365.
Key Features
1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process.
2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance.
3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file.
4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms.
5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork.
6. View Text Messages - Users can view important text messages related to their claims.
7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
Key Features
1. File a Claim - Initiate a new claim directly through the app, ensuring a smooth and convenient process.
2. View Claim Details - Complete information on each claim is readily accessible, allowing users to review all relevant data at a glance.
3. Report Intermittent Absences - Report any intermittent absences promptly, ensuring accurate and timely updates to your file.
4. Upload and Download Documents - Employees can upload necessary documents directly through the app. Similarly, they can download letters, files, and forms.
5. Sign Documents - The app streamlines the signing process by enabling digital signatures, reducing the need for physical paperwork.
6. View Text Messages - Users can view important text messages related to their claims.
7. Complete Surveys - Employees can participate in intake and closed claim surveys, helping Reliance Matrix gather key feedback and continuously improve services.
File size: 34061312
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG
Minimum OS version: 13.0
Release Date: 1310049277000
Published by Matrix Absence Management Inc
Website url:
Publisher country: US