App Profile: ITimekeep

workingonsaturday

Rating: 3/5

In theory, great app and supplement to the desktop site. When it works, great and easy to use. At times though, very slow to load. Have been multiple occasions where it is frozen on the welcome screen for 30 seconds +and then closes automatically and I can access the app. I’ll try and close out and then reopen and same thing. Other times, the prompt to rate the review remains frozen on the welcome screen and despite me selecting all three options, the touch pad unresponsive. Manually writing this review now through AppStore in hopes the app it will realize I have reviewed it and let me log on.

James000

Rating: 4/5

I’m updating my old review (below) for the new version, which has implemented off-line time tracking capability! The only reason I’m not giving it 5 stars now is because there is no ability to automatically round up to the nearest 0.1 hr before submitting open time. I currently have to do that manually, so I can’t use the single-button submission feature. If they implement that, I will increase to 5 stars. ___ It is ridiculous how this app handles losing an internet connection. It is understandable that you lose the ability to pull in details to automatically populate certain fields. But, there are situations in which you can lose the state of timers that you have started. I mean, how hard is it to just provide stopwatch functionality without an internet connection. My old calculator watch from the 1980s could do it just fine. The local device should simply sync its state back to the cloud after the connection is restored. Or, if that’s how they meant for the app to work, they didn’t quite catch all the bugs. They didn’t get the lowest 1-star rating because the app is able to sync with a back-end billing system without requiring manually re-typing the data in ... which is more than I can say for my last 2 time billing apps.

trapped in itimekeep

Rating: 1/5

Our firm switched to ITimeKeep from another well known app. The transition has been rough as the functionality in ITimeKeep is not user friendly. The app lacks a calendar view and the app is not able to add time entries until they are all released! If you enter time and then swipe to refer to the other entries you lose the time entry unless you remember to hit a “done” button. If you then want to increase the time entry because of additional work you cannot easily add or deduct a time entry. Entering time with this app easily takes three times as long as the competitor app. This program may be fantastic for those analyzing the data, the experience from the user side is not acceptable.