App Profile: TouchBistro Point of Sale

Android / Games / Puzzles
TouchBistro Point of Sale
Installs:
Rating:
2.45
Total Reviews:
177
Top Countries:
US, CA, MX
< $5k
/mo
< 5k
/mo
Reviews: What People Think About TouchBistro Point of Sale
TacoMonster22
Rating: 2/5
We have been using TB for two years now. The updates have become more innovated. However, the innovations are not helpful or more effective for the users. Furthermore, since the last big updates, it has also made it more difficult to use when certain views of the menu are unavailable for staff usage. Lastly, the gift cards are a great add-on service; however, be mindful of the fact that your employees will need to ask customers if they will be receiving a tip each time a gift card is presented for payment in your business. (Can you say awkward?) { I MENTIONED THIS BEFORE TO A TB CUSTOMER SERVICE REPRESENTATIVE, BUT WAS TOLD ENOUGH COMPANIES WOULD HAVE TO REQUEST THIS FEATURE(S) IN ORDER FOR CHANGES TO BE MADE.)
SGT DD214
Rating: 2/5
System crashes and kicks us out frequently. Bar tab feature has been frustrating my staff more and more by not remembering credit card names. Bar taps won’t tip paperless. I’ve heard other places don’t have our issue with 1 tablet. We have 5 tablets. My staff would like to throw it out the widow. I’ve ask to release me from my contract if the system is not working properly. The last 6 the system seem worse and worse. Figure it out please.
Pyke Samson
Rating: 1/5
It has been five months and still not a system I can use. They are noe charging me almost $400 a month and I can not use there system. The original menu they provided was unusable. It’s as if the person who set it up had never seen a menu. Missed appointments. Missed follow up. My latest issues was elevated to The Developer Group and I have no idea when It might get fixed cause no one calls back. Management doesn’t care as I have beefed foe them to call me and they just don’t. I have no confidence in this company to support their customers or their product. Run the other way. I estimate I have lost over $5000 in time and money with now way to recover what I have lost. It’s too bad you can’t do any negative stars cause this would be a -5 star company.
About TouchBistro Point of Sale
TouchBistro is an iPad POS and integrated payments solution built for restaurant people, by restaurant people – with every feature designed to meet the unique needs and fast pace of the foodservice industry.
TouchBistro is the POS that has powered over 25,000 restaurants in more than 100 countries worldwide.
TouchBistro makes running a restaurant easier by streamlining and simplifying all aspects of restaurant management, so restaurateurs have more time to focus on their passion – the reason they opened their business in the first place.
Designed to help restaurateurs run a better and more successful business, TouchBistro enables restaurants to make more money, deliver a great guest experience, and take the guesswork out of making business decisions.
Committed to the restaurant industry
• Reliable hybrid POS with zero downtime
• Free 24/7/365 support
• Subscription based licensing
• Access to 50+ detailed reports
Tableside Ordering
• Custom pop-up modifiers
• Automatic gratuity
• Visual menu
• Take-out and delivery order management
• One-touch bill splitting and seat joining
• Bar tab management
• Quick features: discounts, tax, void, edit, reorder, and transfers
• Kitchen coursing
Mobile Payment & Processing
• Multiple payment forms including digital wallet payments and gift cards
• EMV compliant and wireless devices
• Customize bills (ie. tip guides)
• Digital receipts
Menu Management
• Scheduled menus and promotions
• Show ingredients, descriptions, and cooking instructions
• Assign menu items to sales and menu categories for reporting
• Add costs and recipes at the menu item level
• Seasonal and time-based menus and items
• Manage non-food items
• Barcode scanning
Restaurant Inventory Management
• Inventory level alerts
• Track ingredient level food cost
• Ingredient and menu item inventory reports
Floor Plan Table Management
• Customizable floor plan
• Visual table management
• Display table value and time seated
• Reservations
• Server section and table assignment
Staff Management & Scheduling
• Employee scheduling
• Staff profiles
• Security controls
• Track labor costs
• View staff activity
• Per-staff performance tracking
Reporting & Analytics
• 50+ detailed reports
• Daily summary reports
• Current snapshot reports
• Cloud reporting
• Reports-to-Go app for iPhone
Customer Relationship Management (CRM)
• Customer accounts
• Record customer preferences
• Take-out and delivery order management
• Track purchase history
Service & Support
• Customer Success team for training, installation, and menu inputting
• Available 24/7/365
• Automatic and secure daily back-ups
• Built-in diagnostic tools
• Comprehensive support materials available online
Add-On Features
• Loyalty programs
• Customer Facing Display
• Kitchen Display System
• Kiosk
TouchBistro is the POS that has powered over 25,000 restaurants in more than 100 countries worldwide.
TouchBistro makes running a restaurant easier by streamlining and simplifying all aspects of restaurant management, so restaurateurs have more time to focus on their passion – the reason they opened their business in the first place.
Designed to help restaurateurs run a better and more successful business, TouchBistro enables restaurants to make more money, deliver a great guest experience, and take the guesswork out of making business decisions.
Committed to the restaurant industry
• Reliable hybrid POS with zero downtime
• Free 24/7/365 support
• Subscription based licensing
• Access to 50+ detailed reports
Tableside Ordering
• Custom pop-up modifiers
• Automatic gratuity
• Visual menu
• Take-out and delivery order management
• One-touch bill splitting and seat joining
• Bar tab management
• Quick features: discounts, tax, void, edit, reorder, and transfers
• Kitchen coursing
Mobile Payment & Processing
• Multiple payment forms including digital wallet payments and gift cards
• EMV compliant and wireless devices
• Customize bills (ie. tip guides)
• Digital receipts
Menu Management
• Scheduled menus and promotions
• Show ingredients, descriptions, and cooking instructions
• Assign menu items to sales and menu categories for reporting
• Add costs and recipes at the menu item level
• Seasonal and time-based menus and items
• Manage non-food items
• Barcode scanning
Restaurant Inventory Management
• Inventory level alerts
• Track ingredient level food cost
• Ingredient and menu item inventory reports
Floor Plan Table Management
• Customizable floor plan
• Visual table management
• Display table value and time seated
• Reservations
• Server section and table assignment
Staff Management & Scheduling
• Employee scheduling
• Staff profiles
• Security controls
• Track labor costs
• View staff activity
• Per-staff performance tracking
Reporting & Analytics
• 50+ detailed reports
• Daily summary reports
• Current snapshot reports
• Cloud reporting
• Reports-to-Go app for iPhone
Customer Relationship Management (CRM)
• Customer accounts
• Record customer preferences
• Take-out and delivery order management
• Track purchase history
Service & Support
• Customer Success team for training, installation, and menu inputting
• Available 24/7/365
• Automatic and secure daily back-ups
• Built-in diagnostic tools
• Comprehensive support materials available online
Add-On Features
• Loyalty programs
• Customer Facing Display
• Kitchen Display System
• Kiosk
File size: 589912064
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOSNUG
Minimum OS version: 15.0
Release Date: 1308600906000
Published by TouchBistro Inc.
Website url: http://www.touchbistro.com/
Publisher country: US